Quality seal „CHECKED&TRUSTED” – more than just the assurance of the charter payment, a service from YACHT-POOL for your safe and relaxed charter cruise.
Today, it is almost impossible for a charter customer to obtain an objective and, above all, comprehensive quality assessment – both of the charter agencies and of the fleet operators, who are not all based in Austria or in the EU. For this reason, YACHT-POOL has launched a quality offensive and awards the „CHECKED&TRUSTED” seal of approval as a service. The „CHECKED&TRUSTED” seal of approval means more than just securing the charter payment. Securing the charter payment is one thing, finding the booked ship is another. Standing in the marina with the crew or family and not finding a boat – unfortunately a reality time and time again! YACHT-POOL minimises the risk of charter customers being affected by the consequences of insolvency by carrying out very strict and extensive checks on charter companies. Insolvency can be secured. Fleet operators and charter agencies that display the „CHECKED&TRUSTED” label prove their verified financial stability as a necessary basis for excellent customer service. Sound finances are a basic prerequisite for perfectly maintained and well-equipped ships, absolute hygiene and perfect service. All in all, this means ideal conditions for your next charter trip.
CHECKED & TRUSTED" quality seal the decision-making aid for your next charter
- Companies are trustworthy because their business behaviour and service are customer-oriented.
- Companies offer reliable financial security because their key business figures are reviewed annually.
- Companies are recommended by YACHT-POOL because we know them to be reliable and fair.
- Companies work constructively with YACHT-POOL because they endeavour to gain the trust of their customers.
- Companies have an extremely low complaint rate and are guided by high standards of quality, service and adherence to general compliance guidelines